Government Organisations
Service Overview
Pinnacle Protection provides unparalleled security to various government organisations in Australia that administer housing, aged care and hospital services. Our staff are experienced in dealing with staff and customers attending these premises ensuring professionalism as the security face of the government. Our friendly management team will relay sophisticated reports to you to keep you in the know of what’s happening on your site. Additionally, we offer staff education to provide them with a basic knowledge of safety and security so that they are habitually more aware of issues on your premises. With Pinnacle Protection taking care of your government organisation, you can rest assured that it will be looked after well.
Key Benefits
- Visible deterrent to crime
- Rapid response to incidents
- Access control and monitoring
- Customer service and support
Client Use Case
We provide 24/7 static guards for a major corporate headquarters in Sydney, significantly reducing unauthorized access and ensuring staff safety.
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Frequently Asked Questions
Can Pinnacle Protection supply security guards who are dressed formally for government organisations that require it?
Yes absolutely. In addition to the standard high visibility uniforms, we also provide our security officers with Pinnacle Protection formal business clothing that are both professional while still easily recognisable as security officers maintaining a safety presence. For more information, please see our webpage and contact us.
Can security officers also fill customer service roles?
Yes. Pinnacle Protection officers can fill customer service roles while also providing security. We have even been known to assist with watering gardens for our clients. These days, it is quite usual for officers to provide customer service, and likewise for customer service staff to keep more vigilant for security matters. The two roles, while originally different, are more gradually fusing together. Our staff are all experienced in dealing with customers in a friendly manner for your peace of mind. Please call us to discuss what kind of customer service you would like to see our guards engage in.
After a site security report has been sent to us to be distributed to our staff for education, could we ask you to edit our input into the report to be sent again?
Yes of course. Until satisfactory, Pinnacle Protection can continually edit our security report. During our survey, we will ask what areas you are most concerned about and do our utmost best to fill the report with all the information you would like to see from the very beginning.